Help for Purchasing from our IT Training Product Shop
When you click on the 'Buy Now' Button you will be going through several stages to complete your purchase. Here is a summary of the process:
Click on the 'Buy Now' button to start
Confirm the purchase details, and add any optional extras using the list box that may appear, eg. Video Format, Multibuy. IMPORTANT - make sure you click on the 'update' button to confirm the options, then click on the 'Checkout' button. [If you want to purchase another item, then click on the 'Continue Shopping' button instead of 'Checkout'.]
If you are not logged in as a member of our website, or you have not enrolled as a member, you will then be asked to either login with your member details or register your details. This allows us to obtain your address details for delivery of your purchases etc., and allows you to create login information that you can use when you visit us again. You will then be asked to confirm your address/shipping details using the 'Submit' button.
You may have been given a 'Coupon Code' that gives you a discount on your purchases. If so you will be able to enter this at the next stage before confirming your order.
You may perform and corrections and/or remove items at several stages during the process by using the buttons provided for this.
The final stage is when you see a complete summary of your order and address details, and a 'Paypal' button at the bottom. Clicking on the Paypal button will take you through the payment process. Payment details are handled securely via the well-known shopping software, Paypal, which is used by many people across the world for shopping online. [NOTE: During this part of the payment process the business name 'COMMUNITY IT SERVICES' will be displayed. This is our parent company name as registered with Paypal. When you complete the payment process click on 'Return to Community IT Services' and you will actually be returned to this website.]
When you have completed your purchase, details of how to access your product will be displayed. If you have ordered a 'physical' product such as a DVD, this will be sent by First-class post to you (UK only). If you have ordered a digital product such as access to online videos or ebooks, details of how to access these will be displayed at the end of the payment process.
